Effective Date: May 1, 2026
Workers’ Compensation Educational Services, LLC (“WCES,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through CertifiedRater.com and any affiliated websites, services, applications, educational platforms, training programs, and online tools operated by WCES.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.
By using our website, you consent to the practices described in this Privacy Policy.
- INFORMATION WE COLLECT
Information You Provide
We may collect information that you voluntarily provide, including:
• Name
• Company or organization name
• Professional credentials
• Mailing address
• Email address
• Telephone number
• Username and password
• Course registrations
• Certification applications
• Survey responses
• Customer service inquiries
• Payment information submitted through our payment processors
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website information
• Date and time of access
• Website usage and navigation data
Cookies and Similar Technologies
We may use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze website traffic
• Maintain user sessions
• Enhance the user experience
Users may modify browser settings to reject cookies; however, certain features of the website may not function properly if cookies are disabled.
- HOW WE USE INFORMATION
We may use collected information to:
• Provide educational services and training programs
• Process registrations and purchases
• Deliver course materials and certifications
• Respond to inquiries and support requests
• Improve website performance and user experience
• Conduct internal analytics and reporting
• Send service-related communications
• Send newsletters, updates, and promotional communications when permitted by law
• Protect website security and integrity
• Comply with legal obligations
- OUR COMMITMENT REGARDING YOUR INFORMATION
Workers’ Compensation Educational Services, LLC does not sell, rent, lease, trade, or otherwise disclose personal information to unaffiliated third parties for their marketing purposes.
We believe your information belongs to you.
Any personal information collected through this website is used solely for legitimate business purposes associated with the services we provide.
- LIMITED SHARING OF INFORMATION
We may share information only under the following circumstances:
Service Providers
We may share information with trusted service providers who assist us in operating our business, including:
• Learning management system providers
• Website hosting providers
• Payment processors
• Email service providers
• Customer support providers
• Analytics providers
These providers are contractually obligated to protect the information they receive and may use it only for purposes related to services provided on our behalf.
Legal Requirements
We may disclose information when required to:
• Comply with applicable law
• Respond to court orders or legal process
• Protect our legal rights
• Prevent fraud or unlawful activity
• Protect the safety of users or the public
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, user information may be transferred as part of the transaction, subject to applicable legal protections.
- PAYMENT INFORMATION
Payments may be processed through third-party payment processors.
WCES does not store complete credit card numbers or sensitive payment credentials on its servers.
Payment information is governed by the privacy and security practices of the applicable payment processor.
- DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- EMAIL COMMUNICATIONS
Users who provide email addresses may receive:
• Transactional communications
• Account notifications
• Course-related updates
• Certification information
• Customer service communications
• Educational and promotional content
Users may unsubscribe from promotional emails at any time using the unsubscribe link included in those communications.
Certain service-related communications may continue as necessary to administer accounts or services.
- THIRD-PARTY WEBSITES
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites.
Users should review the privacy policies of any third-party websites they visit.
- CHILDREN’S PRIVACY
This website is intended for adult professionals and individuals at least eighteen (18) years of age.
We do not knowingly collect personal information from children under the age of thirteen (13).
If we become aware that information from a child has been collected inadvertently, we will take reasonable steps to delete such information.
- YOUR RIGHTS AND CHOICES
Subject to applicable law, users may request:
• Access to personal information maintained by us
• Correction of inaccurate information
• Deletion of certain information
• Updates to communication preferences
Requests may be submitted using the contact information provided below.
- DATA RETENTION
We retain information only as long as reasonably necessary to:
• Provide services
• Maintain educational records
• Issue certifications
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
- CHANGES TO THIS POLICY
We reserve the right to modify this Privacy Policy at any time.
Changes will become effective when posted on this website.
Continued use of the website following the posting of changes constitutes acceptance of the revised Privacy Policy.
- CONTACT INFORMATION
Workers’ Compensation Educational Services, LLC
Website: www.certifiedrater.com
Email: support@certifiedrater.com